process retina

Independent resource / processretina.com

A way to look more closely at work.

Process Retina is an independent resource about workflow observation and visual explanation. Its subject is how work moves, not medical imaging or clinical assessment.

What this resource covers

These pages offer a practical framework for observing a bounded piece of work, representing its sequence and reviewing the questions that remain. The emphasis is on making reasoning and context visible.

The resource does not measure your organisation, analyse a live system or claim that a particular diagram will improve performance. All examples are illustrative.

Observation and interpretation

A workflow record can contain several kinds of information: directly observed activity, a statement from someone familiar with the work and an interpretation made by the person drawing the map.

Keep those distinctions visible. An accurate-looking diagram should not conceal the fact that a step is inferred or that two sources describe different versions of the work.

Why the map stays bounded

A map of everything can become difficult to discuss. Starting with a clear beginning, ending and observation question helps you decide which detail belongs in the record.

A bounded map is not a claim that the rest of the organisation is irrelevant. It is a practical frame for the current conversation, with limits that should be stated.

Using the guide with others

Review labels and sequences with people who know the work. Invite corrections without treating the diagram as more authoritative than the evidence behind it.

Keep source material and shared maps appropriate to the audience. Use role descriptions and necessary context, and avoid collecting personal details that do not help answer the observation question.

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